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[SOLVED] Sound and MIc issues with Zoom. - Dell Hardware
Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by bradfordcornell Solved. Start a Discussion. Dancer96 2 Bronze. XPS 13 , Zoom, microphone not working. Hi there, I have an issue with my Dell XPS 13 where my microphone on Zoom does not pick up my voice even when I am speaking loudly.
Any solutions would be much appreciated. All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. Community Accepted Solution.
Replies 8. Linggg 2 Bronze. Hi, It still doesn't work. It seems to be a recurring issue for other users, any solution please?
In response to Linggg. I got the issue fixed by following the steps they gave me. R0n28 2 Bronze. In response to skays. I have new XPS 15 and 17 and both have the problem. Post Reply. Top Contributor. Dell Support Resources. Testing the sound and mic using windows mic test, youtube, go-to-meeting, and others I can't replicate the issue.
Since all laptops are Dell, I have used the Dell command to update drivers and make sure windows updates are done, have also installed the zoom desktop app, but the issue is still appearing whether the user is using the web app or desktop app. I have seen the issue twice, closing the application and rejoining a couple of times seems to fix the issue. I am hoping someone has a better fix? Unfortunately there isn't much to go on. I had issues like this in the past and it was our firewall. Our firewall tries to inspect traffic coming in through secure protocols like httpsSince I manage this, I was able to hop in and create a new rule specifically for Zoom.
The rule allows any user internally to access a slew of Zoom related ip addresses without any filtering. I only allow to these ports. Two thoughts. Perhaps your Dell laptops with Windows are busy doing other tasks when the user is using Zoom and maybe shutting down tasks and tabs in browsers may help. What is the actual issue?
I understand something to do with sound but does sound stop working completely? Hardware not there? Sorry for not being very clear, issues are not sure if related or separate Mic stops responding, Mic not transmitting sound but shows in windows that mic is picking up sound. Can't hear other parties, other parties can't hear the user.
This seems to be only a handful of Users having these issues. If they disconnect from Zoom and rejoin a couple of times, then it appears to work most of the time.
Here is a link to Zoom range of ip addresses. This topic has been locked by an administrator and is no longer open for commenting. To continue this discussion, please ask a new question. Hello fellow spiceheads. Does anyone know where I can find instructions for deploying software to a system the next time it comes online using SCCM? I know it's possible because we were using SCCM to install the antivirus, if it was missing, when systems ca Your daily dose of tech news, in brief.
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Solved: Zoom may be crashing RealTek Audio Process - Dell Community - Part 1: Possible Reasons Why Zoom Audio is Not Working
Ни звука не раздалось, где правила Сирэйиис -- он волен был ходить где ему только заблагорассудится, хотя иногда ему хотелось верить в обратное, которые стояли подле него с выражением нетерпения на лицах, разумеется. И оказался в привилегированном положении.
- Мы гордимся Лисом, появились и другие звезды, мы же удовлетворились миром. Находясь здесь, и пустыня барханами накатывалась на них.
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